Benefits of Web and Flo Kontinuum

Q. How does Kontinuum maximise benefits for you?
A. One word - A.C.C.E.L.E.R.A.T.E.S.

Automation, Continuity, Centralisation, Efficiency, Lucidity, Economisation, Reach, Adaptability, Traceability, Extensibility, and Standardisation

Too much manual effort?

Automation

Kontinuum eliminates double entry and automates system to system talk thus saving time. With Kontinuum the lines of communication become automated and always open.

Need to ensure nothing falls through the cracks?

Continuity

Kontinuum allows for instant notification of events within a workflow to one or many users. Within Kontinuum, events can trigger an email message or SMS to be sent to another user or users with data entered into a Kontinuum form or simply a message telling them that an event has occurred. With Kontinuum Active Eye you can see at what stage a workflow instance is at and what everyone's roles and responsibilities are. This allows for a faster response to staff, customers or partners.

Need to leverage your existing IT investment?

Centralisation

All business applications are contained within Kontinuum so you don't need to spend time switching to and from different applications. Kontinuum also provides a common point of entry to information in existing legacy applications thus providing a platform for Business Process Integration. Centralisation is further increased by Kontinuum reporting. Kontinuum reporting allows you to analyse data in real time thus providing faster and better decision-making. Reporting also gives you the ability to e-mail or import reports into statistical analysis programs like SAS, Crystal Reports or SQL Reporting services.

Is everything running smoothly?

Efficiency

Kontinuum's inbuilt searching and filtering functionality saves time when looking for information. To avoid two people changing the same information at the same time, Kontinuum locks data when you access it. Kontinuum checks answers against a set of possible answers or rules. This ensures that all information in the system is correct and meaningful thus reducing errors. Kontinuum's approval feature allows other members to approve information before it progresses, ensuring management or client approval is not bypassed.

Are things making sense?

Lucidity

With Kontinuum's Active Eye seeing and understanding the big picture is easy. Unlike other workflow management software, with Active Eye you get to see a real-time view of the whole process: where you are, what events took place, what you and others are supposed to do, how to do something and who is working on other steps in the process. Further clarity is provided as you are able to view a task list of prioritised items awaiting your input, leading to faster response times and promoting better time management.

Do you need to deliver more with less?

Economisation

There are many cost advantages to deploying a Kontinuum Solution. Kontinuum can provide one system for all your different workflow applications thus saving on the cost or purchasing and maintaining separate systems. By using the Workflow Designer your best practices are always followed as the business process is designed by you. This ensures users follow procedures, errors are reduced, and the company is run the way it is intended. Kontinuum wizards enable you to cut the development time and cost of creating custom applications by up to 80%. With Kontinuum users with limited IT skills create their own web-based applications eliminating the need for expensive programmers. Furthermore database structures are created automatically thus a database administrator is no longer required. Since Kontinuum is 100% browser based there is no need for system upgrades, or dedicated servers. Web and Flo's flexible pricing allows you to only pay for users who use the system, and occasional users pay a greatly reduced rate. Coupled with Web and Flo's site license, and hosted pricing Web and Flo provides a cost effective solution whatever the size or the requirements of your business might be.

Can you access your systems from anywhere?

Reach

Kontinuum's web based nature allows you to involve your staff, clients and alliance partners wherever they may be. Being web-based, Kontinuum supports the involvement of staff, clients and partners in your workflow regardless of location. This allows clients to see status reports in real time instead of having to call you. Not only does this your provide clients with a better service but also reduces the time and costs of chasing information for clients.

Do your business processes change from time to time?

Adaptability

Are things falling through the cracks?

Traceability

The difficulty with relying on traditional systems is that while they provide users a way of completing their tasks they do not ensure the tasks are accomplished. Kontinuum uses task lists and escalation rules so things that need to be done always get done. Through Audit Trails and Performance Reporting, Kontinuum can identify inefficiencies in workflows as well as who is missing deadlines, who has a low throughput and where the bottlenecks are. Finally Kontinuum shows you who created, updated, deleted and approved information.

Do your IT systems grow with your oganisation?

Extensibility

Kontinuum is a platform allowing you to create add-ons or widgets to meet your ever changing business requirements. Coupled with Kontinuum Web Services you have the ability to extend Kontinuum to integrate with all manner of software.

Are best practices being followed?

Standardisation

A final benefit of Kontinuum is it allows you to create applications where users are guided through processes thus adhering to company policy and procedure. Kontinuum time tracking reports can then ensure response times meet your standards.

If you are interested in a free Kontinuum evaluation or have questions on how Kontinuum can cut costs and increase your client offerings please contact us.